Shipping policy

Shipping Policy

Order Processing All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Domestic Shipping (India) We offer standard shipping across India. Estimated delivery time is 5–10 business days from the date of dispatch, depending on your location. Shipping charges, if any, will be displayed at checkout.

International Shipping We currently ship to select international destinations. Estimated delivery time for international orders is 10–20 business days from the date of dispatch. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this to track your order through our shipping partner's website.

Delays While we make every effort to deliver within the estimated timeframe, delays may occasionally occur due to customs clearance, weather conditions, or other factors beyond our control. We appreciate your patience in such cases.

Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us at samnouvelleenterprises@gmail.com within 7 days of the expected delivery date and we will work to resolve the issue promptly.

Contact Us For any shipping-related queries, reach out to us at samnouvelleenterprises@gmail.com or through our contact page.